Hermetica will be a paperless company when we reopen. I'm sure many of
you are asking how this will affect you and your orders. Actually not
very much! You will not receive an invoice in your order, but it will be
sent to you on the day your order is shipped. On that day you will get
your invoice and you will get a shipping notice that your package has a
shipping label placed on it. Then as the girls leave work that day they
will stop at the post office and your order will be in the mail.
If you have any questions on your order, please refer to the invoice you are sent. You will also find at the bottom of the invoice 3 sets of initials. The first set is the person who gathers your order, the 2nd set is the person who double checks the orders, and the 3rd set is the person who creates the shipping label. We are hoping this will help stop any confusion and will help going to person who did that particular item.
You should find X's by each product that was placed in the order as it was obtained. If not, and the product is missing, please let us know right away.
I'm sure it will take a bit to get used to doing it this way by staff and customer, but in the end if it can save a tree, or 2 or 3, then it's well worth it.
And as always if you have any questions, please don't hesitate to email us.